The staff was attentive, food was varied and delicious, hot springs were great, rooms were comfortable and spacious, easy bus access from Matsumoto.

Nothing not to love.

The mountain location and views are stunning and make for a peaceful retreat. the hot springs are definitely the highlight of the hotel, with both indoor and outdoor options and smooth water that feels good on the skin. the staff are friendly and informative, and some even speak English. They really went out of their way to accommodate our requests and early breakfast.

The hotel is quite expensive, especially for families. the rooms are spacious and clean, but feel a bit outdated and impersonal.

Nestled in the lush mountains, this traditional ryokan offers a perfect retreat. The outdoor hot springs are simply stunning, with both private and mixed options and the milky blue color is just breath-taking. Staff, friendly and very informative, explain what you are eating at the excellent diner. The location itself is beautiful and the Alpico line bus drops you off directly at the hotel.

The location of the ryokan is quite far from the city, so make sure to plan ahead. Additionally, the views from the room weren't as great as we expected. However, the incredible baths, the traditional establishment, and the informative staff make up for any flaws.

We had an amazing stay at this hotel hidden in the mountains. Best aspects include the spacious and comfortable rooms, delicious and varied food, attentive and friendly staff, and the incredible onsen, particularly the mixed outdoor one. This hotel is also conveniently accessible by bus from nearby towns.

Nothing, all great. This hotel provided the perfect peaceful and traditional ryokan experience.

We found the retreat hidden in the Japanese Alps , a perfect location for peace and tranquility. the rooms were clean and comfortable. the on, sen experience is a must, try here , outdoor springs with breathtaking views or indoor ones with perfect temperature. the attention to detail at dinner and breakfast was impressive, and staff friendly and informative.

Transportation may be a bit difficult to find and plan.